Shipping Policy

Thank you for choosing Raoveny for your shopping needs. This Shipping Policy outlines the terms and conditions related to shipping and delivery of your orders. By placing an order with us, you agree to comply with the terms outlined below.

Shipping Methods and Costs

1.1. We offer a variety of shipping options to cater to your preferences. The available shipping methods and associated costs will be displayed during the checkout process.

Order Processing

2.1. We strive to process and ship orders promptly. Most orders will be processed within 1-3 business days from the date of purchase. However, processing times may vary during peak seasons or due to unforeseen circumstances.

Shipment Tracking

3.1. Once your order is shipped, you will receive a shipment confirmation email containing a tracking number and a link to track your package's progress.

Shipping Times

4.1. Shipping times vary depending on the shipping method chosen and the destination. Estimated shipping times are provided during the checkout process. Please note that these are estimates, and actual delivery times may vary.

International Shipping

5.1. We offer international shipping to many countries. Please be aware that customs and import duties may apply in your country. These charges are the responsibility of the customer.

Delivery

6.1. Our shipping partners will make every effort to deliver your order to the address provided in a timely manner. Please ensure that the delivery address is accurate and complete.

6.2. We are not responsible for delayed delivery or non-delivery caused by incorrect shipping information provided by the customer or circumstances beyond our control, such as weather conditions or customs delays.

Order Tracking

7.1. You can track the status of your order using the tracking number provided in your shipment confirmation email. If you have any questions about your order's status, please contact us at mail@raoveny.com.

Returns Due to Failed Delivery

8.1. In the event that a package is returned to us due to failed delivery attempts, an incorrect address, or refusal, we will contact you to arrange for re-shipping.